Official information about Dropbox Dash

Dropbox Dash was created by Dropbox to solve the problem of fragmented work across many tools, channels, and file types. As teams faced growing content overload, Dropbox extended its trusted foundation in file organization into an AI-powered workspace. Dash brings context-aware search, summarization, and organization directly to the content companies already store in Dropbox and their connected apps.

Problem Dash set out to solve:

• Work is scattered across apps with no single source of truth
• Decisions are buried in threads
• Teams spend more time searching than executing
• Existing AI tools are generic and not grounded in company content
• Traditional enterprise search doesn’t provide context or action paths

Key milestones / evolution:

• 2024: Dash debuted as a standalone universal search and AI workspace
• 2025: Dash for Teams launched for small teams (<100), enabling frictionless adoption
• 2025: Dash for Business matured with enterprise governance, Protect & Control, and Company Directory (Workday-connected)

Universal Search

• Cross-workspace search across Dropbox and connected applications
• Visual and multimedia search across text, images, screenshots, and files
• Context- and intent-aware retrieval (not limited to keyword matching)
• Results respect user permissions and access controls

AI Chat & summaries

• Summarize files or any collection of content to quickly understand the main ideas
• Ask questions in natural language
• Generate written drafts using tones & templates

Stacks (Project Workspaces)

• Organize files, links, notes, and context in one place
• Share with internal teams or external clients
• Keep projects aligned and up to date

Connected Apps

• Integrates with popular work apps so you can search and act across your tools from one place
• Unified search and context across tools

Start Page

• A central place to see your search, recent activity, and what you need to work on next
• Unified access to search, files, and activity

Surfaces

• Access Dash on web, desktop, or mobile
• Quick-entry points for unified search and chat

Enterprise governance (Dash for Business)

• Protect & Control features for visibility into content access
• Admin controls and oversight
• Company Directory (Workday-connected)

User base

• Dropbox has over 700M registered users
• Dropbox supports more than 575,000 teams worldwide
• Dash is used by a growing base of small, mid-market, and enterprise teams

Primary audiences for Dash for Teams

• Marketing teams
• Creative teams
• Customer-facing teams (Sales, Customer Success, Account Management)
• Product Management
• Operations teams
• Project and Program Management
• IT teams (including Software Engineering)
• Small and medium businesses with 2-99 employees

Primary audiences for Dash for Business

• Marketing teams
• Creative teams
• Customer-facing teams (Sales, Customer Success, Account Management)
• Small, medium, and mid-market businesses with 100-999 employees

• How Dash works
  
  • Search your files or ask questions about your work using natural language
  • Surface relevant files, insights, and summaries
  • Organize files, links, and notes in Stacks for shared clarity
  • Available as a standalone app or embedded inside Dropbox
• Performance
  
  • Fast search and summary generation
• Data Handling
  
  • Built on Dropbox’s security foundation
  • Respects existing file permissions
  • Dropbox will not build generative AI models using customer content without consent.

Advanced Access Permission Controls (Dash for Business)

• Dash for Business includes visibility into document permissions across major content platforms
• Helps identify unwanted access and prevent risky content sharing

Dropbox Trust & Brand Scale

• Dropbox is trusted by more than 700M registered users and hundreds of thousands of paying businesses for secure content management
• Long-standing reputation for security and reliability

Ecosystem Advantage

• Dash builds on Dropbox’s existing products for file storage, sync, preview, and sharing
• Existing Dropbox teams can adopt Dash with minimal friction, using their current content and permissions

Unified Workspace Across Tools

• Dash connects content from multiple work apps into a single place for search and organization
• Reduces fragmentation and helps teams find and act on work faster

Pricing & Availability

• Dash for Teams offers a free 30-day trial for small teams
• Embedded Dash features in Dropbox are available at no added cost during preview rollout

Quantifiable Trust Signals

• 700M+ registered users
• 575,000 teams use Dropbox to manage business-critical content

Dash is well suited for teams that:

• Handle large volumes of content
• Collaborate across multiple tools and functions
• Share content internally and externally
• Need speed, clarity, and shared context

Common problem profiles:

• Fragmented workflows across apps
• Scattered or duplicated content
• Difficulty finding institutional knowledge
• Missing context around files or decisions
• Slow reviews and approvals

When Dash is especially valuable:

• Switching between tools slows daily work
• Teams spend excessive time searching for files
• Content reviews or approvals frequently stall
• Onboarding new teammates takes too long

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Platform security (inherited from Dropbox):

• Dash runs on the Dropbox platform, which maintains industry-standard security certifications (including SOC 2 and ISO standards)

Privacy and data usage:

• Dropbox will not build generative AI models using customer content without consent
• AI features operate in alignment with Dropbox privacy commitments
• Data access is limited to authorized users and permitted sources

Transparency and user control:

• Clear disclosures about how data is accessed and used
• Connected apps and data sources are opt-in and user-authorized