How to Set up the Dropbox Dash Connector for a Google Drive Service Account

Overview

The Dropbox Dash connector for Google Drive allows users to search for and receive answers about their content on Dash. Users can get answers to their queries directly from Dash or access their content on drive.google.com, redirected from Dash results with a simple click. By setting up the Dropbox Dash connector for Google Drive, administrators enable the sync of all of an organization’s Google Drive contents with Dash.

Service Account Requirements

The Dropbox Dash connector for Google Drive relies on a Google Workspace administrator authenticating and authorizing a company-level connector between a company's Google Workspace platform and Dropbox Dash. As a better security practice and to avoid disruption between the Google Workspace platform and Dash integration (for instance, in the event of an admin leaving the company), it's strongly recommended that you create a non-human admin service account in Google Workspace specifically used to integrate with Dash.

The Service Account Recommendations for SaaS Service Integrations with Dropbox Dash document provides more information and naming convention recommendations for service accounts.

_{For this document, svc-dropboxdash-google-drive is referenced as an example account name for the service account.}

Setup

To create a new admin service account in Google Workspace specifically for the Dropbox Dash integration:

1. Open Google Workspace as an admin.
   1. Google Workspace can be accessed at https://admin.google.com/.
2. Click Add a user.
   

3. Type svc-dropboxdash-  in the First name field.
4. Type google-drive in the Last name field.
5. Type svc-dropboxdash-google-drive  in the Primary email field.
6. Click the ADD NEW USER button at the bottom.
   

• Your new service account has been created.
• Copy and note the password somewhere safe, such as your password management vault.

7. Click Done to close the window.

8. On the Users page, locate the new svc-dropboxdash-google-drive account and click on it.

9. In the Admin roles and privileges section, click ASSIGN ROLES.

10. Locate Super Admin and toggle the Assigned state to Assigned.
11. Click SAVE at the bottom of the page.

Congratulations! You have successfully created your service account, which you can use for the Dropbox Dash connector for Google Drive.

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