How to set up the Dropbox Dash connector for Google Drive

Overview

The Dropbox Dash Connector for Google Drive allows users to search for and receive answers about their content on Dash. Users can get answers to their queries directly from Dash or access their content on drive.google.com, redirected from Dash results with a simple click. By setting up the Dropbox Dash Connector for Google Drive, administrators enable sync of all of an organization’s Google Drive contents with Dash.

Service Account Requirements

The Dropbox Dash Connector for Google Drive relies on a Google Workspace administrator authenticating and authorizing a company-level connector between a company’s Google Workspace platform and Dropbox Dash. As a better security practice, and to avoid disruption between the Google Workspace platform and Dash integration (for instance in the event of an admin leaving the company), we strongly recommend creating a non-human admin service account in Google Workspace specifically used to integrate with Dash.

More information along with naming convention recommendations for service accounts can be found in the “Service Account Recommendations for SaaS Service Integrations with Dropbox Dash” document.

For this document, 'svc-dropboxdash-google-drive' is referenced as an example account name for the service account.

Integration Steps

Overview of setup:

Step 1: Create a new admin Service Account

Step 2: Connect Google Drive to Dropbox Dash using the Service Account

             This will be covered during your implementation call

Create a new admin Service Account in Google Workspace specifically for the Dropbox Dash integration.

1. Open Google Workspace
   1. Load Google Space as an Admin, and select ‘Add a user’ ( https://admin.google.com/ )
      

2. Create new user - fill in the new user information
   1. Set the ‘First name’ to svc-dropboxdash-
   2. Set the ‘Last name’ to google-drive
   3. Set the ‘Primary email’ to be svc-dropboxdash-google-drive
   4. Select ‘ADD NEW USER’ button at the bottom.
      

3. New user added
   1. Your new service account has been created.
   2. Copy and note the password somewhere safe such as your password management vault.
   3. Select ‘Done’ to close the window.

4. Open new user account
   1. From the ‘Users’ page locate the new svc-dropboxdash-google-drive account and open it.

5. Assign roles and privileges
   1. We need to elevate the user to being an administrator
   2. Locate the ‘Admin roles and privileges section
   3. Select ‘ASSIGN ROLES’ link.

6. Make the user a Super Admin
   1. Select and assign the ‘SUPER ADMIN’ option.
   2. Select ‘SAVE’ option at the bottom right.

Congratulations
You have now successfully created your service account that can be used for the Google for Dropbox Dash connector!

Connect Google Workspace to Dropbox Dash using the Service Account

1. Open the Admin Console
   1. Open and log into Dropbox as a Dropbox Team Administrator
   2. Select ‘Admin console’ from the left hand navigation of Dropbox.

2. Open Dash Apps
   1. From the Dropbox Admin console, and the left hand navigation, expand ‘Dash’ and select the ‘Apps' page.

3. Select the ‘More apps’ tab
   1. To list all unconnected apps, we need to open the ‘More apps’ tab.
   2. Select ‘More apps’ from the top of the screen.
   3. Located the ‘Google Drive’ connector.  
   4. Select the ‘Add’ button to the right of the connector.  

4. Start the setup of the Google Drive connector
   1. You will be prompted with a Google Drive connector window.
   2. Select ‘Continue’ to start the setup.

5. Authenticate into Google
   1. You’ll be prompted to authenticate into Google.
   2. Enter the email address of the svc-dropboxdash-google-drive service account created in Google Workspace.
   3. Select ‘Next’

If this is the very first time you log into this account, Google will likely ask you change your Password.

Assign and note the password somewhere safe such as your password management vault.

6. Authorize new client ID
   1. You will be shown details of your new client ID.
   2. Review and select ‘AUTHORIZE’ at the bottom.

7. Domain Wide Delegation
   1. You will now see ‘Dropbox Dash’ as a client with domain-wide delegation.

8. Check back in Dropbox
   1. Go back to your Dropbox Admin console tab
   2. You will be prompted to ‘Continue’
   3. Select ‘Continue’ to complete

9. Connected Apps
   1. Select ‘Your apps’ from the top of the screen
   2. You should now see ‘Google Drive’ successfully added as a Company Connector.